Homepage Influence your Win with 275+ references & assets added in FY22 - Summary

A customer agreeing to vouch for our brand affirms the value of our products and services thus influencing the prospects buying decisions and expanding our credibility in the market. Our customers and external stakeholders have constantly demonstrated confidence in us – which is evident from several industry recognitions we’ve received for our product capabilities, ‘customer-centric’ culture and well-planned implementation of CX strategy. Our objective has always been to continuously increase the efficiency and effectiveness of sales ecosystem through relevant and timely customer references. Over the years, we have expanded our reference pool with high-quality references, customer reviews on analyst portal like Gartner and assets that have given our Sales team the confidence to carry out fruitful discussions at various stages of the sales cycles.

Take a look at all the FY22 references, Gartner customer reviews and assets across regions, products that we built in line with the sales requirement. Do leverage these to manage new opportunities and overcome competition. Needless to say, nominate your happy customers and we shall work with them to onboard into our customer reference programme.

Explore the achievements References by Region Home Customer References Gartner Peer Reviews CX Initiatives Contact Us Customer References Credibility content Portfolio-wise references 54 Network Written testimonial Written case study Blog Satisfaction letters 12 Cloud 7 Security 1 Mobility & IoT 8 Unified
Communications 1 Media & Entertainment 83 Explore top stories Total
references Growth services references Home Customer References Gartner Peer Reviews CX Initiatives Contact Us References by Region Regions Top stories by customers India 43 references
17 referrals Top stories by products Top stories by customers and industries MECAA
 2 references
0 referrals Europe 4 references
2 referrals Top stories by product Top stories by customers and industries APAC
 4 references
6 referrals Top stories by product Americas
 2 references
3 referrals References by Region Home Customer References Gartner Peer Reviews CX Initiatives Contact Us References by region India - Top stories by products Read case study Global tech giant chose IZO™ SDWAN for intelligent traffic routing while cutting expenditure in half A technology
company Read case study Secure connectivity provides end to end protection to American multinational technology company while optimizing cost
Click to change region India Read case study Flexible, agile and scalable global mobility platform supporting a leading medical technology company to provide elevated customer service A
multinational
technology
company A multinational
financial
services
company Read case study Global financing giant picks Tata Communications for secure MPLS connectivity, internet access and collaboration services Conneqt
Business
Solutions Read case study Fast-track network helps meet urgent customer connectivity needs and introduces innovative unified solutions An American
multinational
technology
corporation A pharma
and chemical
manufacturing
company Read case study Wearable device transforms
accident response for a pharma & chemical manufacturing giant A multinational
financial
services
company Read case study IZO™ SDWAN solution enables a multinational bank accelerate its time to market & deliver enhanced user experience A banking
and
financial
services
company Read case study IZO™ SDWAN drives banking leader’s digital transformation journey A private
sector bank Read case study Tata Communications helps transform Indian banking giant’s network with IZO™ SDWAN NIIF
Infrastructure
Finance
Limited Read case study How can we create a complete IT Infrastructure from scratch that boosts productivity and user experience?" asked one of the NBFCs in India. ThillaiS
Analytical
Solutions Read case study Tata Communications IZO™ Financial Cloud helped ThillaiS Analytical Solutions acquire more clients and grow its business A multinational
consumer
goods
company Read case study A leading consumer products company places SAP HANA in the safest hosting hands A
multinational
bank Read case study One of India’s leading bank guards its brand reputation and enhances stakeholder confidence by creating an effective business continuity plan A French
international
banking
group Read case study A global asset & fund management company deploys a scalable, agile infrastructure for operational efficiencies & enhanced productivity A general
insurance
company Read case study An insurance company partners with Tata Communications to build a future-ready network to enable its cloud-first strategy A
Government
entity for
health and
welfare Read case study Tata Communications provides technological infrastructure to enable creation of a digital health ecosystem Emami
Agrotech Read case study Paving the way to digital transformation: how reliable connectivity to AWS helped transform one of India’s leading Agrotech companies A
management
consulting
company Read case study Transition to IZO™ SDWAN helps the professional services company keep up with the digital evolution A
limited-service
restaurants
company Read case study In times of blooming online business, a QSR franchise looks to eco internet for network consistency vHealth
by Aetna Read case study vHealth by Aetna revolutionises the primary healthcare system with Tata Communications as its technology partner Top stories by customers View satisfaction letters A technology
services and
consulting
company Read case study IZO™ SDWAN simplifies it infrastructure management and lowers costs, while ensuring stringent cybersecurity guidelines are met A leading
healthcare
company Read case study Healthcare service provider achieves faster time-to-market with speed Top stories
by products References by Region Home Customer References Gartner Peer Reviews CX Initiatives Contact Us India - Top stories by customers Jindal
Stainless
Limited Infra Head, Jindal Stainless Limited Tata Communications offers a premium range of network services which equips our company with dedicated and high-performance connectivity for running our mission critical applications over the internet. The team is committed to delivering high network uptime and faster resolution on outages. Using its ILL services, gives us the business efficiency and network reach we need to serve our clients across the country. We are able to conduct our business smoothly and hassle free. Low latency and jitter are some of the additional advantages we get apart from high performance and productivity among our staff. Manoj Lather Care
Health
Insurance
Limited Micromax
Informatics
Limited Head IT and Ops, Care Health Insurance Limited Tata Communications has been a pivotal partner in enabling us to transcend the present and conceptualize the future role of information technology in our organization. As we explored scalable and malleable IT solutions that efficiently reduce TCO , we observed that Tata Communications’ wide range of hosting services including Enterprise Private Cloud (Dedicated Virtualisation) squarely delivered on our requirements. The notable improvements in perceptive management, end-point UX and infra & security optimization enable us to support new business initiatives, accelerate time-to-market and improve efficiency. Kolla Suresh Manager, Micromax Informatics Limited Tata Communications’ Internet Access services offer a fast, secure and seamless connectivity for our critical business transactions. Also, the network is easily scalable to meet the ever-growing bandwidth demand to enable high-speed communication and collaboration thus increasing business efficiency and boosting our productivity. With reduced latency and downtime, our business processes are making leaps and bounds towards high performance and enhanced user experience. Moreover, the Tata Communications support team ensures we operate at our best capacity by optimizing our network and application performance through proactive monitoring.
Rahul Gupta GEP Arcelor
Mittal
Nippon
Steel India Head, Information Security & Systems,
Cybage Software Pvt. Ltd.

 We engaged Tata Communications to support us with fixed line data voice connectivity, especially for our new centers. Their turnaround time, hands on experience in setting up a huge infrastructure and excellent support helped us to launch our new centers as per the committed schedule. Given their commitment and dedication to the project, we are looking forward to maintain the same level of engagement with them. Satish Kharat Cybage
Software
Pvt. Ltd. Sprint Greenlam
Industries AA Edutech
Private
Limited AVANSE
Financial
Services
Limited IIFL Wealth
Management Mango
Teleservices
Ltd. Engagement Lead,
Arcelor Mittal Nippon Steel India In my 12 years of partnership with Tata Communications, I’ve witnessed its professionalism and outstanding customer service which has provided an essential foundation for us to expand our business. We’ve taken MPLS connectivity from Tata Communications to connect our various branches in a secure way.
The service provides network stability of 99.9% and real-time monitoring andmanagement of network abnormalities. We are assured of a high QoS and uptime guarantee which means our apps perform seamlessly. A dedicated team at Tata Communications takes care of our entire network and this gives us complete comfort and peace of mind. Kapil Satsangi Senior Manager – Network & IT Infrastructure, GEP We are using MPLS services from Tata Communications for multi-cloud platform integration including AWS/Azure/GCP. All our local offices in 8 countries are connected with each other via MPLS cloud. The service is running smoothly and the service support from the team is excellent with state-of-the-art monitoring tools. During COVID-19 pandemic, the team worked with us hand-in-hand to successfully replace MS Skype for Business with MS Teams direct routing for internal and external collaboration. Technical team is quite experienced and have a solution for all our requirements. Debashis Rout Sprint We've been partners with Tata Communications for over 10 years now. So far it has been a very rewarding and satisfying experience with them. They've been very responsive to all our queries, suggestions and complaints. Primarily, I have worked extensively with the Program & Service Assurance team and Customer Success Management (CSM) team. I must say it's been a great experience for our end customers, thanks to their support, which has been exceptional so far. We've managed to achieve amazing MTTR results over the past 10 years and we have managed to work and win as a team. Tata Communications has mostly provided MPLS and ILL services to Sprint and they have been our preferred service provider. Suresh Narasimhan VP – IT Services, Greenlam Industries To accelerate Greenlam Industries digital transformation and deliver greater business intelligence, we wanted to rethink our IT strategy and form a roadmap for future so that we could focus on our core expertise and have a partner to take care of our infrastructure without us having to worry about power, space challenges etc. The first step towards this was to outsource our data center services. Tata Communications helped us to migrate our legacy on-premises ERP system from our data center to their data center. Further they also helped us in deploying the ERP system to their managed Cloud environment to achieve greater scalability, flexibility and quicker time to value. This partnership is enabling us to compete strategically in today’s business environment by easily tapping business ready information and accelerating data driven decisions. Overall, it’s been a great experience working with Tata Communications whether it is pre-sales or post sales. They have a structured approach and thought process to ensure consistent performance and a great customer experience. They take complete responsibility for our operational performance, thus delivering greater efficiency and supporting our evolving business needs.” GD Bhatnagar Director, AA Edutech Private Limited Chennai Dear all in TATA CDN team, We would like to thank you for “Excellent support from the Tata Communications team. They were always willing to go the extra mile in understanding our requirements and tailoring the CDN solution as per our needs. Tata Communications CDN has allowed us to extend our reach, cost-effectively. The improved content delivery speeds have helped us drive better customer satisfaction and retention.” Thanks & Regards,
K Srikkanth Sr. IT Infra Manager,
AVANSE Financial Services Limited

We have been using MPLS, ILL and website hosting services from Tata Communications for more than three years now. During this period, our network performance and user productivity across the business have significantly improved. With minimum or no downtime, we’ve witnessed increase in business resiliency and protection against disruptions or potential data loss. The hosting solution provides us with the flexibility, scalability and security that is critical to thrive in this fast-changing marketplace. Website traffic can fluctuate a lot but with Tata Communications infrastructure we can easily scale up / down to meet these changing requirements. Moreover, we get prompt support from the team whether it is for commissioning a new link for our branch location or upgrading an existing one. Through a single window portal we can easily access performance reports, check status on support ticket etc. Tata Communications’ team is committed to deliver excellence in customer service which makes us a satisfied and happy customer. We continue to explore new business avenues with Tata Communications by leveraging innovative emerging technologies. Amit Talekar VP-Technology, IIFL Wealth Management As part of our multi-cloud strategy, AWS is the strategic platform for some of our new age platforms. For this, we needed to partner with a service provider who had knowledge about AWS services and could manage large and complex deployments to help us scale new heights. Also, we needed a single-pane-of-glass monitoring and management of our multiple AWS accounts across regions so it becomes easier for us to diagnose and troubleshoot user experience issues and application failures if any. Tata Communications helped us seamlessly bring our various tenants of AWS under a single monitoring coverage and manage it end-to-end. As we grow and scale our workloads on AWS, it is crucial to centrally govern this multi-account environment. Tata Communications offers governance and uninterrupted business operations backed by SLAs; its 24*7*365 GSMC Helpdesk team provides support to pre-empt and tackle outages, performance issues thus ensuring superior customer experience for our business. Gurpartap Singh Manager - Engineering Wing,
Mango Teleservices Ltd. As one of the leading telecom service providers in Bangladesh, our goal is to provide best quality services which requires a world-class network and infrastructure. Tata Communications is a perfect fit for our business requirements. We benefit from its global footprint, high network performance and technically astute engineers. Its International Private Line (IPL) service enables us to scale our business operations and easily meet high bandwidth requirements. Delivered over its optical infrastructure, the service ensures high performance and reliable connectivity to support our mission critical traffic. In addition, the IP transit services offer intelligent routing thus reducing costs and increasing overall performance. The key reason why we chose Tata Communications over any other service provider is because of its vast presence across industry verticals, ace a successful solution design and a flexible team. Moreover, timely service delivery and support services means higher customer satisfaction. With Tata Communications, we are exploring future business avenues especially in the field of IoT, artificial intelligence and blockchain that will drive the future business growth. Kazi Tanvir Ahamed Click to change region India Top stories by products View satisfaction letters
Top stories
by customers References by Region Home Customer References Gartner Peer Reviews CX Initiatives Contact Us Mecca - Top stories by customers A healthcare
conglomerate A Government
body for
citizen centric
services MMD Mobility
and IoT TerraNet With a potential to save 20% power, intelligent illumination lights up streets of a Saudi Arabian province Read case study Hussein Zbeeb
 Chairman & Chief Executive Officer TerraNet
 Internet service providers (ISPs) are increasingly adopting new technologies to provide better services to their customers. For example, we’ve deployed MPLS in our backbone network to support mission critical data like voice, video, and core business services. Tata Communications’ MPLS assures of a high QoS for our Internet connectivity, and thus, the apps running on the Internet perform seamlessly. It delivers predictable application performance, advanced security, and scalability, making it an ideal network solution for our business. Other than network connectivity, Tata Communications’ vUTM solution provides comprehensive protection to our network by eliminating fragmented network security controls and providing a multi-layered defense that integrates various technologies into one IT security strategy. It is a fully managed solution that provides us with a hassle-free network defense with technical support by security experts and 24 x 7 real-time monitoring. Tata Communications is just the right security partner that helps fortify our defenses and relieve our burden significantly without us having to worry about cyber threats anymore. Click to change region MECAA CEO
MMD Mobility and IoT (MMD)
 Karmanie Naidoo
 We are leveraging Tata Communications MOVE™ MVNE platform to deliver high-quality, ubiquitous connectivity management for MVNOs and IoT service providers in Africa. Due to seamless integration of the MOVE™ platform with the leading regional mobile network operators, we are able to provide fast connectivity and enhanced experience for MVNOs accessing and implementing voice data, and SMS applications for its subscribers and, the enterprises for their IoT use cases. In addition, it gives us the flexibility to generate additional revenue streams by introducing new services and extending our customers’ geographical reach, without large upfront investments. Our customers across sectors like healthcare, consumer, transport, mining, agriculture, banking, and retail will also be able to buy mobile network access from MNOs in Africa on a pay-as-you-go basis by using this platform. Working with Tata Communications enables us to become the partner of choice for businesses and MVNOs that aim to introduce new solutions and ways to engage with their customers beyond SIM cards and / or boost operational efficiencies through these next-generation digital applications. How can we guarantee security compliance across our vast network landscape?” Enquired a multinational healthcare conglomerate Read case study Network infrastructure for the best airline customer experience Read blog Top stories by
customers and
industries References by Region Home Customer References Gartner Peer Reviews CX Initiatives Contact Us Europe - Top stories by industry Continental Accelerating digital transformation with Microsoft Teams Read blog Navico A multinational
automobile
manufacturer A multinational
flavors and
fragrance
company

Customer Experience Excellence Award 2021

CC-Global Awards (CCGA) 2021, Berlin

Business Transformation Award

Highly Commended at Comms National Awards

Customer Experience Award

Highly Commended at WCA Awards

Highly Commended at ENGAGE AWARDS

Best Use of Technology in Customer Engagement

Read case study How can we interconnect worldwide regional hubs at high speed, reliably and cost effectively?" enquired Continental, a European global vehicle parts maker. Europe Click to change region Read case study Safeguarding brand reputation and protecting a leading flavors and fragrances company in Europe from malicious ransomware attacks while ensuring business continuity Read case study Fully-managed Microsoft Teams collaboration platform maintains global marine electronics company’s market lead Automotive manufacturer embarks on its connected car journey Read case study DNV Read case study Tata Communications Hybrid IZO™ Internet WAN provides secure and cost-effective access to worldwide corporate Top stories
by products References by Region Home Customer References Gartner Peer Reviews CX Initiatives Contact Us Americas - Top stories by products A cloud
computing &
virtualization
technology
company A global
safety
solutions
provider Americas Click to change region Microsoft Teams Direct Routing from Tata Communications provides healthcare products manufacturer a flexible global voice collaboration platform Read case study DeTune An American
mobility
service
provider A leading
computer
hardware and
software
company Tata Communications UCaaS provides worldwide collaboration and telephony platform for an American multinational technology company Read case study A multinational
computer
technology
corporation An apparel &
home fashion
retailer
company Food delivery multinational implements customer caller anonymisation and call supervision, while lowering operational spend by 40% Read case study An apparel and home fashions retailer achieves interoperability between its video collaboration platforms through a cloud based solution Read case study How De Tune simplified and enhanced its global production operations with Tata Communications Read case study Stable and reliable network provides connectivity backbone to American multinational cloud service provider Read case study An American cloud computing and virtualization technology company accelerates its global business growth with our high-performance internet services Read case study
Like most industries, manufacturing is also undergoing a digital transformation which means connectivity becomes more important. Data needs to be transferred quickly for manufactures to make crucial and profitable decisions. Tata Communications’ MPLS builds a unified network connecting our multiple offices and manufacturing plants thus securely bringing our remote workers on the official network. The MPLS connectivity helps us enhance the efficiency of our processes by ensuring network uptime and guaranteed speed. We rely on fast and effective transfer of information especially delivery timelines. The accuracy of information enables us to confidently fill orders and meet production quota. The network is reliable and future-proof, with great quality of service. With Tata Communications, we are assured of optimal working of our digital tools that support our operations and collaboration with partners, distributors, suppliers and clients.

Sivamani Kuppusamy, Asia Network – Manager, Whirlpool Corporation
Tata Communications is a perfect business partner for our IP network. The ease and effortless way in which they solve our operational and commercial concerns has grown this relationship for 10+ years now.

Cesar Diaz, Carrier Relationship Manager, TotalPlay
Top stories
by products References by Region Home Customer References Gartner Peer Reviews CX Initiatives Contact Us APAC - Top stories by customers Auto &
General
Group An Asian
vehicle for
hire company Tata Communications provides us Direct Internet Access (DIA) in Singapore for our public cloud services within Southeast Asia. For our business, it is extremely critical to have continuous online / cloud access. Thus, a robust DIA solution provides great reliability, with flexible bandwidth and fast speed. With heavy use of cloud-based applications, multiple users can perform multiple online tasks using fast, secure internet connection that delivers consistent throughput and bandwidth. This in turn means enhanced productivity and maximized business operations. This solution also offloads the latency sensitive cloud applications directly to the Internet without straining our WAN infrastructure and maximizes the network capacity. Moreover, Tata Communications provides timely support in case of a network fault by enabling quick fault detection and resolution. We are extremely happy with its service quality and with Tata Communications’ support planning to expand our services outside the APAC region.

Liu Si Fa (Michael)
Senior Network Architect, Huawei International Pte Ltd DIGO by Tata Communications drives customer communication for an Asian ride hailing giant Read case study A state-owned
flag carrier APAC Click to change region A
multinational
banking and
financial
services Read case study IZO™ Private Cloud enables Auto & General Group (Southeast Asia) to achieve borderless growth with a successful launch of new businesses in Southeast Asian Global bank selects integrated network & security solution from Tata Communications to accelerate its cloud adoption Read case study Unified cloud calling transforms global airline’s communication landscape Read case study A multinational
technology
company Secure connectivity and global voice collaboration provides business continuity for American multinational technology company Read case study Top stories by
customers and
industries References by Region Home Customer References Gartner Peer Reviews CX Initiatives Contact Us Gartner Peer Reviews Gartner Peer
Reviews FY 22 References by Region Home Customer References Gartner Peer Reviews CX Initiatives Contact Us We currently have 113 reviews on GPI in FY22 till date. CX Initiatives Customer success and the evolution of marketing Continuing our blog series on Customer Success Teams, here we focus on the essential role of marketing. Read more
The Solutions Architect’s approach to customer success Customer success management is the proactive orchestration of the customer’s journey towards their desired outcome, and the role of solutions architects in achieving this is critical. Businesses need to be architected on agile solutions, and teams will have to harness the latest knowledge and updates to keep pace in a changing world. Read more
CX
Initiatives Read through our blogs published in FY22 that is attracting eyeballs and curiosity in the industry on our innovative SCDx solution. References by Region Home Customer References Gartner Peer Reviews CX Initiatives Contact Us