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Getting hybrid multi-cloud working for you

In the spirit of true partnership, cloud specialists from Tata Communications will act as a seamless extension of your internal IT team, boosting its resources and expertise. In sharing best practice, they’ll leverage knowledge gained in innumerable digital transformation initiatives right around the world. That means you can take your own digital transformation projects forward faster, at scale and with better outcomes; enjoying the certainty that comes with our comprehensive hybrid multi-cloud portfolio. Finally, our support services are designed to de-risk all stages of the cloud journey. Running from design and deployment to platform optimisation and proactive monitoring they ensure confidence and peace of mind.

The cloud and digital transformation are often seen as the stellar twins of today’s business universe. And, like twins, they learn from one another. For example, cloud first appeared as an IT problem quick-fix. Have a lot of not-very-valuable data and nowhere to store it? Put it in the cloud. Got a load of compute-hungry, low-level apps and running out of space? The cloud’s the thing for them too.

Cloud’s evolution

Those early mindsets have changed now. Over the last few years cloud computing technology has grown and matured, providing strong foundations for digital transformation initiatives. For instance, a business can’t operate effectively when the app is in one place and the user is half a world away. That led to cloud edge technology, placing processing power closer to where it’s needed, complemented by sophisticated communications networks. Shared operating systems in virtual environments slow down response times. So, containerisation came about, to speed applications development lead times. Compliance issues may arise if data has to live in a multi-tenanted environment because regulatory bodies want certain data to be stored separately. Private clouds thus entered the fray, enabling hybrid multi-cloud architectures for sectors like financial services to engage in new ways with digitally-savvy, always-connected customers.

Srinivasan CR

Chief Digital Officer, Cloud & Cyber Security Services

Digital Transformation Head Tata Communications

The next phase of growth for cloud – and enterprises

Now, to extend my metaphor, an extra-exuberant baby brother has joined the twins: DevOps. As the role of IT in propelling business success grows, more software investment becomes inevitable. One need only look at today’s hunger for APIs – and the eagerness of suppliers to offer them – to see the truth in that. DevOps in the cloud will see organisations experimenting like never before, taking digital transformation to new heights. I see that as an everyone-wins scenario and, at Tata Communications, we understand and enable such shifts. We also know keeping the business protected against growing cyberthreats is crucial to the success of new digital services.

Overleaf, in our hybrid multi-cloud portfolio for digital transformation you’ll find private cloud technology rubbing shoulders with enterprise-grade storage, while container-as-a-service meets big data. That frees businesses to innovate. Take Khimji Ramdas case study for example. Looking to gain business agility while balancing corporate risk, it took a bold leap into the cloud. Or what about Auto & General case study. Aiming to open new businesses in Singapore and Thailand, IZO Private Cloud provided the enabling platform. Outstanding success stories like these populate the pages of this book, showing how customers worldwide use our digital technology to drive growth and transform the way they operate and engage with their customers.

Srinivasan CR

Chief Digital Officer, Cloud & Cyber Security Services

Digital Transformation Head Tata Communications

Putting you in control

IZO Private Cloud gives you complete visibility and control - all through a single platform

IZO Private Cloud is a complete platform for managing IT infrastructure and business-critical workloads, delivered through 17 global cloud nodes including 7 in India. With IZO™ Private Cloud, you can:

  • Host applications which are best suited for Private cloud environment because of application specific requirements or security and compliance reasons.
  • Perform application modernisation or build new applications using Cloud Containers and Managed Kubernetes services.
  • End-to-end support for the application migration, executed though ‘move groups’ based on the interdependencies and application criticality.
  • Infrastructure refresh or Data Centre wide migration to leverage the benefits of a Cloud platform in the most cost-effective way.
  • Scale on demand or to support footprint expansion in line with Data Sovereignty guidelines.
  • Setup highly available Disaster Recovery site with two-way DR and best in class RPO and RTO.
  • Leverage and build advanced services like data analytics, host compute sensitive applications like SAP S/4 HANA, Oracle DB etc with pre-defined T-shirt based configurations and much more.

Community cloud

For commercial enterprises or public entities operating in highly regulated sectors, our purpose-built community cloud infrastructures have security and assurance at their core. Meaning you’re free to keep pace with innovation - without compromising compliance.

Compliant to range of industry regulations

Jeena & Company moves their ERP to the cloud for scalability and reliability

Offering a one-stop shop for import and export supply chain and logistics functions, Jeena & Company provides direct EDI access and online tracking including Indian customs. However, its in-house ERP solution was running on end-of-life legacy servers. That was causing frequent outages and could no longer support urgent system updates.

Now a Tata Communications IZO™ Private Cloud for applications compute and storage runs in a primary production data centre in Mumbai with a DR data centre in Bangalore. IZO™ Cloud Storage online back-up houses 6TB of data. As a managed solution, Tata Communications takes care of everything up to the OS level. An availability SLA of 99.9% is routinely achieved and exceeded. As well as improved availability and app response, and 10X back-up acceleration, the company is looking forward to a TCO reduction of up to 30 percent.

Superfast app responses delight users

10X accelerated back up

99.9% availability SLA exceeded

30% drop in TCO anticipated

Setting the stage for modern business intelligence

SAP HANA allows enterprises across industries to process all their transactions, make the data instantly available, and run analytic processing in real-time through a single in-memory system — helping them to improve business performance, expedite service delivery, and operate effciently.

Migration to SAP HANA comes with challenges too: expensive infrastructure requirements, specialist deployment and management skills, ensuring 24*7 availability of hosting infrastructure, and the need for an integrated IT environment i.e. network, security etc.

What’s more, SAP has set a 2025 deadline for all its ERP customers to migrate to SAP HANA. The clock is ticking.

While business of all sizes are embracing SAP HANA, infrastructure requirements for mid-size enterprise varied from large one. To harness process and cost effciencies, and improving time to market — mid-size business prefer easy to deploy standard SAP HANA solutions while large business need custom SAP HANA solution with large vCPU and vRAM configuration.

Ultra-agile infrastructure perfect for devops and microservices

Next-generation application development and DevOps demand a high performance infrastructure that traditional IT or cloud environments may not offer.

Operating over multiple OS, languages, databases and tools can pose challenges in deploying, configuring, and managing IT complexities - becoming a burden on in-house expertise and systems, as well as on infrastructure and architecture. A new technology simplifies this process.

Critical questions to ensure enterprise-grade container management

  1. Does security prevent malware in application code?
  2. What if your container infrastructure goes down?

CaaS : Agility with full enterprise control

  • High-availability container hosting - Design your own container clusters. Deploy Docker containers using Kubernetes Orchestration engine, with automatic recovery, scaling and local balancing.
  • Security embedded in building blocks - Three levels of security - infrastructure, container and access layers. Red Hat certified master registry plus role-based access control, LDAP/AD integration and a dedicated security gateway.
  • Fully managed container cluster - 24/7/365 support with native ticketing plus end-to-end container cluster performance management with ITIL processes for framework and management. Includes auto recovery of containers and up to three years of compliance audit logs.
  • Migrate workloads across geographies - Application of portability between development and production environments, across geographies, from third party service to IZO Private Cloud and network availability zones.

Key considerations in the cloud migration journey

In recent years, the cloud conversations have changed from “Why Cloud?” to “How Cloud?” and “Which Cloud?” In other words, cloud has become integral to organisations’ IT strategy and is now the new normal for a lot of enterprises. However, making the move is daunting for any organisation. Rather than simply shifting workloads and applications, organisations have to reimagine their IT estate, including their IT operating models, in order to drive innovation, create new opportunities and ensure success.

That’s why the need to understand the full picture is so important before you start to migrate. The strategic levers are key, including business agility, the pace of innovation and your digital infrastructure. You need to look at every single aspect, from the target architecture through to any potential risks, as well as the portability of your applications and what workloads to shift and how. Add to that the need to estimate costs and timelines and draw up a cohesive plan, and the complexities can mount up. In a nutshell, effective migration can unleash the benefits of cloud – and with failsafe planning, you can make the journey simpler to align with your business objectives.

Key challenges in cloud migration

Simplify cloud migration complexities

Tata Communications’ cloud migration framework empowers your enterprise to develop a plan tailored to your organisation. No two cloud journeys are alike, which is why our certified cloud professionals assess your current situation before drawing up a plan, looking at your technology landscape, including:

Current application architecture and its dependencies

Cloud migration priorities and objectives in detail

The relevant design end-state architecture for your target environment

Once we have all the details, we will develop your tailored migration plan, which will include details of how certain applications will be migrated. We’ll consider aspects like whether they should simply be re-hosted or whether they need to be refactored, repurchased, retired or retained. This depth of analysis will help you in the migration approach and determine the baseline for success. Our cloud migration framework guides your business step by step, enabling you to unlock the full value of cloud today and in the future. With a planned approach to assess, move, operate and innovate on the cloud, your migration will be in safe hands when you choose Tata Communications as your partner.

Implementing and managing public cloud infrastructure can be stressful

Today, global enterprise growth and expansion is largely driven by proven technologies such as the cloud. The need for scalability, agility and faster time to market are driving organisations to invest in both private and multiple public cloud platforms to stay ahead in the marketplace.

According to a recent research conducted by 451 Research, 72% of surveyed enterprises using public cloud indicated they are working in a multi cloud environment with more than one public cloud provider. Incorporating Public cloud into your IT strategy is easier said than done. The need of technology factors like application modernisation, re-platforming and others requires extensive knowledge and expertise for a successful public cloud adoption. One migrated, managing multiple cloud platforms can prove to be stressful as it requires extensive knowledge and expertise. The complexities can increase with the lack of proactive measures and end-to-end SLA-based services. Escalating costs and lack of internal expertise for building unified platforms for cloud and non-cloud solutions can also prove to be major roadblocks.

All these factors combined pose daunting challenges for enterprise CIOs looking to build their digital strategy, impacting time to market. However, choosing the right cloud platform for your business is not easy. Moving workloads to external cloud requires deep understanding of the application landscape, behaviour of the target cloud, and how to integrate different environment together.

of the IT leaders expect to partner with cloud service providers and managed hosting providers for their hybrid and multi cloud initiatives.

Multiple clouds demand a unified management platform

The pandemic has only accelerated the shift to remote, digital-first workforces. And as enterprises seek effective ways to stay connected and keep collaborating, the hybrid multi-cloud offers a compelling way forward – bringing greater control and scalability to drive innovation and avoid costly vendor lock-in.

But with every additional cloud environment comes greater complexity and vulnerability, with visibility compromised and management jeopardised. It’s not easy to implement a seamless hybrid multi-cloud – enterprises need a way to manage it. That means putting a unified management platform in place that can balance agility, scalability, management and security – offering a single portal with 360-degree visibility.

Choose a cloud management platform to…

  • Simplify cloud management with extensive APIs to help deploy, optimise, integrate and scale
  • Integrate multiple clouds seamlessly, with a structured approach for governing and securing data
  • Offer developers a frictionless, self-service console
  • Give senior leaders greater visibility and governance over cloud environments

Simplify multi-cloud management at every turn with IZO Cloud Command

Manage, govern and optimise

IZO Cloud Command is a single-pane-of-glassorchestration tool to help you manage every aspect of your private and public cloud environments. Integrating everything into a single dashboard, with a unified view for all the underlying resources, you can embrace seamless visibility, standardisation and automation. And deploy applications across multiple clouds consistently and instantly.

  • Cloud operations - Monitor, get alerts, and act, based on a built-in recommendation engine that’s supported by predictive analysis
  • Compliance - Drive adherence to corporate guidelines and assign relevant guardrails to reduce risk
  • Cost analytics - Continuous cost optimisation by right-sizing and decommissioning unused resources
  • Consumption - Simplify day-to-day IT resource management tasks, for increased operational efficiencies

Dedicated hosting services

Switch on to 99.9% uptime

From servers, storage and networking fabric to database and middleware management, our fully customisable, end-to-end managed hosting services enable the highest levels of performance and uptime. Co-created and madeto- order infrastructure is backed by industry-leading SLAs, world-class expertise and robust, integrated security to power your hybrid cloud future.

  • Managed hosting services
    Get access to suitable equipment and operating systems along with the value-added services to manage your business globally.
  • Managed storage & backup
    With tailored backup services and a secure storage solution, you can operate your applications on a global level without any interruption.
  • Global colocation
    Benefit from our smooth and efficient global colocation services to leverage a shared facility to rent IT equipment in a hassle-free manner.

Our approch to secure Multi-Cloud Management

Delivered through three critical stages, we build best practice into every step of your cloud journey.

  • IT infrastructure and security posture assessment, plus design and security consultation - Drawing on best practice,we will assess your existing IT infrastructure and conduct athorough cloud and security gap analysis to devisecomprehensive roadmaps for hybrid multi-cloud and security control deployment.
  • Migration and security control deployment and configuration - Alongside managing your workload migration, public cloud deployment and multi-cloud integration, we will design and implement a security solution that covers your entire cloud architecture.
  • Monitoring, management and controls - 300+ cloud experts will conduct 24/7/365 proactive monitoring, providing security incident management, system maintenance and business-as-usual support. Our global cyber security response centres (CSRC) cover the full stack of platforms including security analytics, cyber threat intelligence and network attack prediction.

Our Cloud and Security capabilities at a glance

  • 213 GBPS

    Size of largest attack mitigated
  • 2,000,000+

    Security events handled per second
  • 5-10 years

    Average experience of our security experts
  • 31000+

    Managed VM instances
  • 19+

    PB of storage managed
  • 300+

    Industry certified experts CISSP | CISM | SANS | CISA | CCNA | CCNP | MCSE | SNIA | CEH | PMP | ITIL | AWS/AZURE/GCP Certified

Cloud innovations taking us forward into 2022 and beyond

View Success Stories

What’s different about digital transformation today is the way business and IT executives are working more closely together, amid growing recognition that technology can’t be ignored when aiming to reach and exceed corporate objectives.

That’s why we think cloud hybridisation has emerged as the key digital transformation enabler. Because, while digital transformation revolutionises legacy systems, DevOps forms the crucible in which that happens. And true business agility comes from private clouds, public clouds and data centres operating cohesively as an end-to-end integrated architecture.

Those thoughts were front of mind when we designed our hybrid multi-cloud portfolio, to encourage a reinforcing cycle of innovation, leveraging analytics-based intelligence, for a world in which experimentation quickly becomes business as usual.

All your cloud needs, covered

Intended to offer the best of all worlds, our hybrid multi-cloud portfolio is an industry-leading one stop shop for all your cloud needs. Everything in it is digital transformation-ready and always evolving.

Our container-as-a-service revolutionises software delivery and DevOps adoption, and gives your business the agility to outperform the market. Above all, in the Tata Communications world, a self-service management console integrates different IT environments into a single dashboard and offers visibility and control across all cloud resources. It also supervises cybersecurity across the entire IT estate, and provides the ability to mix and match public and private assets in line with business needs.

Our team of skilled and certified professionals provides end-to-end managed services covering architecture, migration, management and optimisation of IT landscapes, saving time and cost.

Transcend borders with cloud

Offering a digital transformation launchpad transcending geographical barriers, our hybrid multicloud portfolio is perfect for multinationals as well as in-country organisations with big ambitions. Already, hundreds of customers have adopted a Tata Communications multi-cloud solution. Not just empowering enterprises across all industry sectors, we’re also bringing to life bold plans for digital cities and digital nations.

End to end Managed Cloud Services for AWS, Azure and GCP

Tata Communications Managed Cloud Services for AWS, Azure and GCP is a hybrid-multi cloud solution that offers visibility and control over costs and productivity while improving resource effciency. The holistic, SLA-based service helps redefine your cloud strategy by enabling access to the right expertise, infrastructure, and governance to fuel growth - at a lower total cost of ownership (TCO).