Reshaping the cloud agenda

Unlocking potential, from inception to delivery

The CDO's Perspective

Welcome to the next-level of cloud innovation

How cloud innovations are tearing up the digital rule book

The cloud and digital transformation are often seen as the stellar twins of today’s business universe. And, like twins, they learn from one another. For example, cloud first appeared as an IT problem quick-fix. Have a lot of not-very-valuable data and nowhere to store it? Put it in the cloud. Got a load of compute-hungry, low-level apps and running out of space? The cloud’s the thing for them too.

Cloud’s evolution

Those early mindsets have changed now. Over the last few years cloud computing technology has grown and matured, providing strong foundations for digital transformation initiatives. For instance, a business can’t operate effectively when the app is in one place and the user is half a world away. That led to cloud edge technology, placing processing power closer to where it’s needed, complemented by sophisticated communications networks. Shared operating systems in virtual environments slow down response times. So, containerisation came about, to speed applications development lead times. Compliance issues may arise if data has to live in a multi-tenanted environment because regulatory bodies want certain data to be stored separately. Private clouds thus entered the fray, enabling hybrid multi-cloud architectures for sectors like financial services to engage in new ways with digitally-savvy, always-connected customers.

Srinivasan CR

Chief Digital Officer, Cloud & Cyber Security Services

Digital Transformation Head Tata Communications

The next phase of growth for cloud – and enterprises

Now, to extend my metaphor, an extra-exuberant baby brother has joined the twins: DevOps. As the role of IT in propelling business success grows, more software investment becomes inevitable. One need only look at today’s hunger for APIs – and the eagerness of suppliers to offer them – to see the truth in that. DevOps in the cloud will see organisations experimenting like never before, taking digital transformation to new heights. I see that as an everyone-wins scenario and, at Tata Communications, we understand and enable such shifts. We also know keeping the business protected against growing cyberthreats is crucial to the success of new digital services.

Overleaf, in our hybrid multi-cloud portfolio for digital transformation you’ll find private cloud technology rubbing shoulders with enterprise-grade storage, while container-as-a-service meets big data. That frees businesses to innovate. Take Khimji Ramdas case study for example. Looking to gain business agility while balancing corporate risk, it took a bold leap into the cloud. Or what about Auto & General case study. Aiming to open new businesses in Singapore and Thailand, IZO Private Cloud provided the enabling platform. Outstanding success stories like these populate the pages of this book, showing how customers worldwide use our digital technology to drive growth and transform the way they operate and engage with their customers.

Srinivasan CR

Chief Digital Officer, Cloud & Cyber Security Services

Digital Transformation Head Tata Communications

Cloud Portfolio

Meet your innovation incubator

Introducing our hybrid multi-cloud portfolio

What’s different about digital transformation today is the way business and IT executives are working more closely together, amid growing recognition that technology can’t be ignored when aiming to reach and exceed corporate objectives.

That’s why we think cloud hybridisation has emerged as the key digital transformation enabler. Because, while digital transformation revolutionises legacy systems, DevOps forms the crucible in which that happens. And true business agility comes from private clouds, public clouds and data centres operating cohesively as an end-to-end integrated architecture.

Those thoughts were front of mind when we designed our hybrid multi-cloud portfolio, to encourage a reinforcing cycle of innovation, leveraging analytics-based intelligence, for a world in which experimentation quickly becomes business as usual.

All your cloud needs, covered

Intended to offer the best of all worlds, our hybrid multi-cloud portfolio is an industry-leading one stop shop for all your cloud needs. Everything in it is digital transformation-ready and always evolving.

Our container-as-a-service revolutionises software delivery and DevOps adoption, and gives your business the agility to outperform the market. Above all, in the Tata Communications world, a self-service management console integrates different IT environments into a single dashboard and offers visibility and control across all cloud resources. It also supervises cybersecurity across the entire IT estate, and provides the ability to mix and match public and private assets in line with business needs.

Our team of skilled and certified professionals provides end-to-end managed services covering architecture, migration, management and optimisation of IT landscapes, saving time and cost.

Transcend borders with cloud

Offering a digital transformation launchpad transcending geographical barriers, our hybrid multicloud portfolio is perfect for multinationals as well as in-country organisations with big ambitions. Already, hundreds of customers have adopted a Tata Communications multi-cloud solution. Not just empowering enterprises across all industry sectors, we’re also bringing to life bold plans for digital cities and digital nations.

Unified cloud experience for your business

Solution: IZO Private Cloud

The Cloud you can control

Get security, compliance and resilience with IZO Private Cloud

Meeting the digital demand

As the demand for digital transformation is being felt across organisations to cope up with the ‘new normal’ way of working, businesses seek to better engage with customers and employees through innovation and disruptive technologies. And hence, cloud eminently serves as the execution venue for emerging technologies offering businesses competitive operations and customer experiences.

To do that, you should have a cloud strategy which can enable a seamless, secure and cost-effective cloud adoption for your business. Through this, you can not only transform your IT estate to a Cloud enabled platform, you also unlock the opportunity to optimise your existing IT platforms, adopt cutting edge technologies for business innovation, creating new business models etc.

On the other hand, most organisations have some bit of managed hosting or dedicated hosting, couple of legacy systems and then some cloud platforms which creates an IT environment that’s almost too complex to manage. At the same time, each of these architectures bring new risks and concerns which require added layers of security solutions to save-guard the IT estate.

If this reflects your own organisation’s situation, you need a responsive infrastructure that can integrate existing systems, offers next gen integrated security which is also capable to reduce the attack surface to a minimum by providing granular access controls to isolated segments and be adaptable to your needs. You also need to achieve this without incurring high IT costs — both from initial capital outlays and ongoing resource requirements, along with managing security and management challenges which often become barriers to effective transformation.

Putting you in control

IZO Private Cloud gives you complete visibility and control - all through a single platform

IZO Private Cloud is a complete platform for managing IT infrastructure and business-critical workloads, delivered through 17 global cloud nodes including 7 in India. With IZO™ Private Cloud, you can:

  • Host applications which are best suited for Private cloud environment because of application specific requirements or security and compliance reasons.
  • Perform application modernisation or build new applications using Cloud Containers and Managed Kubernetes services.
  • End-to-end support for the application migration, executed though ‘move groups’ based on the interdependencies and application criticality.
  • Infrastructure refresh or Data Centre wide migration to leverage the benefits of a Cloud platform in the most cost-effective way.
  • Scale on demand or to support footprint expansion in line with Data Sovereignty guidelines.
  • Setup highly available Disaster Recovery site with two-way DR and best in class RPO and RTO.
  • Leverage and build advanced services like data analytics, host compute sensitive applications like SAP S/4 HANA, Oracle DB etc with pre-defined T-shirt based configurations and much more.

IZO™ Private Cloud

Jeena & Company moves their ERP to the cloud for scalability and reliability

Jeena & Company moves their ERP to the cloud for scalability and reliability

Offering a one-stop shop for import and export supply chain and logistics functions, Jeena & Company provides direct EDI access and online tracking including Indian customs. However, its in-house ERP solution was running on end-of-life legacy servers. That was causing frequent outages and could no longer support urgent system updates.

Now a Tata Communications IZO™ Private Cloud for applications compute and storage runs in a primary production data centre in Mumbai with a DR data centre in Bangalore. IZO™ Cloud Storage online back-up houses 6TB of data. As a managed solution, Tata Communications takes care of everything up to the OS level. An availability SLA of 99.9% is routinely achieved and exceeded. As well as improved availability and app response, and 10X back-up acceleration, the company is looking forward to a TCO reduction of up to 30 percent.

Superfast app responses delight users

10X accelerated back up

99.9% availability SLA exceeded

30% drop in TCO anticipated

IZO™ Private Cloud

Tata SmartFoodz lowers CAPEX and boosts availability with IZO™ Private Cloud

Tata SmartFoodz lowers CAPEX and boosts availability with IZO™ Private Cloud

A wholly owned subsidiary of Tata Industries Limited, ready-meals manufacturer and distributor, Tata SmartFoodz offers multiple recipes including pasta, noodles, and rice dishes. The IT environment had to be built from a greenfield base and a SAP S4/HANA ERP platform was chosen.

A managed Tata Communications IZO™ Private Cloud solution was selected. Among the reasons were inbuilt security, CapEx savings, and no need for onsite maintenance staff. In just six weeks the platform was ready for the SAP partner to load the software to serve 85 office-based and 250 mobile staff using a Salesforce app across India. A hybrid platform sees physical servers running the core SAP S4/HANA database with virtual machines for SAP application software. Among the benefits are escaping CapEx, avoiding additional IT staff, and achieving a 99.9 percent end-to-end availability SLA. The six-week deployment was engineered by a Tata Communications professional services team. During the first year of operation there have been no service-affecting outages.

US$130,000 CapEx cost avoided

99.9% availability SLA achieved

On-demand scalability for business growth

6-week deployment project manager

IZO™ Private Cloud

India Power leverages IoT and BI innovations, fuelled by best-in-class hosting

India Power leverages IoT and BI innovations, fuelled by best-in-class hosting

India Power Corporation Limited (IPCL) is a leading Indian energy company offering power generation and distribution. A key move in the company's digital journey was the adoption of SAP ERP software to improve reporting and analytics and run IoT apps as part of a smart grid. To take full advantage of those innovations, IPCL planned a transition from its legacy on-premise data centre to the agility and scalability of the cloud. The search for a hosting partner led to IZO™ Private Cloud from Tata Communications.

Scalability tells its own story. One weekend the billing cycle froze as the SAP database had bust its limits. An emergency call to the Tata Communications account team liberated extra storage capacity. By Monday everything was back to normal. Customers never even noticed. The hosting solution runs other apps like BI, IoT, mobile, and a customer portal. They breed vast volumes of data and IZO™ Private Cloud assures the scalability to cope, while a pay-per-use commercial model means zero CapEx and significant cost savings.

99.5% availability SLA always exceeded

Optimised for vast ERP data volumes

Significant digital CX improvements

Instant scalability demonstrated

IZO™ Private Cloud

Infor modernises applications at pace thanks to a fully managed hybrid cloud platform

Infor modernises applications at pace thanks to a fully managed hybrid cloud platform

Tal Apparel, one of the world's largest clothing manufacturers, relies on Infor software to drive mission-critical manufacturing and financial functions, but its in-house IBM AS/400 computers were creating bottlenecks with frequent downtime.

Tata Communications was chosen by Infor because it could offer the latest AS/400 mainframe computers as a cloud- based hosted service. Speed was the ultimate clincher with Tata Communications able to complete in only six weeks. The solution uses a high-performance IZO™ Cloud platform for hybrid cloud with fully managed 24/7/365 service ensuring app availability. Professional services people from Tata Communications restructured and deduped the Tal Apparel data. Supported by a global team of Tata Communications technicians, stringent SLAs are baked-in to the Tata Communications cloud architecture.

8TB of data uploaded

2 data centres for production and DR

50% faster time-toimplement than nearest competitor

Pervasive platform for driving global growth

IZO™ Private Cloud

Auto & General Group gets the scalability to launch new businesses with cloud

Auto & General Group gets the scalability to launch new businesses with cloud

As a new player in the competitive markets of Singapore and Thailand, Auto & General Group (Southeast Asia) was looking for quick scalability. Aiming to be the first insurer with IT hosted in a hybrid cloud, it opted for infrastructure-as-a-service. Tata Communications offered a unique one-stop shop.

When Budget Direct Insurance launched in Singapore, IZO™ Private Cloud was chosen for hosting apps and storing CRM data. Disaster recovery, back-up, and firewall services were part of the solution. The launch of the EasyCompare car insurance comparison website in Thailand expanded products to Managed Security Services and a Managed DDoS service. Tata Communications co-ordinates everything including the last mile. With Tata Communications services the company calculates its TCO is lower than with other virtual private cloud suppliers.

Business understanding to assure best-fit solution

Low total cost of ownership

One-stop shop for secure hybrid cloud

24/7 support model

IZO™ Private Cloud

Khimji Randas embraces the cloud for great savings and greater flexibility

Khimji Randas embraces the cloud for great savings and greater flexibility

Khimji Ramdas Group contemplated an upgrade to SAP HANA, but its servers lacked the power and capacity. That could have left the company facing the huge capital cost of a data centre strip-out. Moreover, it was looking for short timelines, while ensuring a consistent customer experience. The time had come to be bold.

A cloud solution from Tata Communications proposed a IZO™ Private Cloud solution arranged across two data centres. The Tata Communications IaaS model eliminated CapEx cost and reduced TCO. Ability to scale up or down makes the business more flexible for economic swings. The cloud service is monitored 24/7/365 from the Tata Communications managed services operations centre (MSOC) in Chennai. Since the start of the Tata Communications service, no serious cyberattacks have penetrated the company's security shield.

Significant CapEx avoidance

Twice the output from same IT staffing levels

Marked drop in TCO

10 out of 10 in key support categories

IZO™ Private Cloud

Elseco builds a next-generation global insurance platform to boost productivity

Elseco builds a next-generation global insurance platform to boost productivity

For competitive advantage, Elseco decided to build the ATOM insurtech next-generation technology platform with SAP as co-innovation partner. For agility, cybersecurity and cost benefits moving to the cloud was vital. A hybrid Managed Cloud Service for Elseco was designed as a high availability environment with no single point of failure. A cloud node in Germany forms the production facility, supported by a disaster recovery site in the UK. They are securely connected over the Tata Communications Tier-1 network.

A Tata Communications project team supervised the implementation. It exactly met ambitious Elseco deadlines, assuring achievement of the ATOM insurtech launch date. Tata Communications helps Elseco maintain a lean IT team able to concentrate on core commercial capabilities. The Tata Communication Solutions in Europe offers direct peering with 600-plus Internet service providers from over 50 countries. Using centres of excellence like Germany and the UK reassures global customers on the security of their data. Optimal low latency and cyber security assure the resilience of the company's online presence while assuring regulatory compliance.

74 insurers aboard and counting

Bridging Germany, the UK and Dubai

Launch deadline assured

End-to-end infrastructure support

Solution: Community Cloud

Keep up the pace

Innovate at speed with the dedicated, compliant environments of Community Cloud

Community cloud

For commercial enterprises or public entities operating in highly regulated sectors, our purpose-built community cloud infrastructures have security and assurance at their core. Meaning you’re free to keep pace with innovation - without compromising compliance.

Compliant to range of industry regulations

IZO Financial Cloud

Empower next-generation banking services with IZO Financial Cloud, a high-performance, secure and compliant cloud foundation that delivers the agility, assurance and resilience to modernise and thrive. Alongside enabling fast deployment of new technologies, IZO Financial Cloud ensures business continuity and the smooth transition of legacy workloads, with visibility across your entire estate via integrated and unified controls.

  • Assured - Robust, managed cloud infrastructure with maximum uptime assurance and geo-resilient, three-way disaster recovery protocol with near-zero RTO/RPO, for high availability of critical applications and workloads.
  • Resilient - Embedded, high security controls and protections. Compliant to major BFSI industry regulations with relevant certification.
  • Agile - Adaptable cloud foundation to enable application modernisation and phased new service launches. Supporting open, cloud-native banking through API-driven innovation.

Government Community Cloud

As a MeitY-empanelled service provider, our dedicated community cloud services meet all the MeitY criteria to provide secure and efficient digital solutions to government departments. Built on IZO Private Cloud, with IZO Cloud Storage, our Government Community Cloud features on-demand infra services and ubiquitous network access, along with an open cloud architecture for the API economy.

  • All data resides in-country, with node presence in Delhi and Mumbai
  • Rapid elasticity
  • Self-service consumption, on pay-as-you-use basis
  • Choice of OS, hypervisor
  • Fully managed service, with integrated security and DR

Community Cloud

A digital platform enables easy, secure health insurance for millions of people

A digital platform enables easy, secure health insurance for millions of people

Reaching the underprivileged 50% of the Indian population, this flagship public health insurance scheme would meet the country's universal health vision. The digital platform would include beneficiaries' ID and health records. The top priority was data confidentiality and security, while always-on connectivity would enable empanelment of hospitals and enrolment of beneficiaries.

The health scheme, hosted on the Tata Communications Government Community Cloud, has integrated security and well-defined disaster recovery to ensure access to records in emergencies. The architecture includes dual Internet links with dual routers, storage and compute, and security solutions like DDOS and SIEM. Current achievements include 26 states and 24,000+ hospitals empanelled, with around 140 million health ID cards issued. A transaction management system links state-level systems for authorisation, in-patient data, and financial settlement. Full rollout will interconnect digital health solutions at all hospitals. Through a 24/7/365 operations centre, Tata Communications delivers 99.9% availability with audit logs for compliance requirements.

Digital services end-to-end (paperless, cashless)

Zero network outage in last two years

Compliance adherence

Improved operational efficiency

Community Cloud

Thillais Analytical Solutions secures its business with IZO™ Financial Cloud

Thillais Analytical Solutions secures its business with IZO™ Financial Cloud

ThillaiS Analytical Solutions operates a fintech platform providing connected banking solutions for corporates and small and medium enterprises, including top Indian banks. They had to comply with PCI DSS security standards, plus robust DR for business continuity, along with protection of mission-critical client data. The Tata Communications IZO™ Financial Cloud - a secure and compliant infrastructure - was the best fit. It offers stringent data privacy and protection compliance and security requirements defined by Indian regulators like Reserve Bank of India and Insurance Regulatory and Development Authority.

ThillaiS Analytical Solutions has witnessed considerable downtime reductions through the Tata Communications managed cloud service assurance. This offers geo-resilient redundancy to manage disaster situations. As a company dealing with sensitive data, it has a huge responsibility to safeguard its clients' information. IZO™ Financial Cloud embeds security for data, apps, and the perimeter to manage such industry- specific cyber-risks. With 24/7 management, Tata Communications also helps in configuring servers and systems.

Improved business scalability

Increased user-base

Elevated user experience

Robust security and compliance

Solution: IZO Cloud Storage

IZO Cloud Storage

Dependable, swift, predictable

Cutting edge Cloud Storage solutions

Businesses today generate enormous amounts of data which can provide them with in-depth insights and advantage over the competition. However, it is essential for you to store this data in a secure and reliable manner. Tata Communications’ IZO Cloud Storage is an integrated and unified cloud storage suite which provides complete control over your data while sufficing the unpredictable storage needs of your growing organization. Our dependable, fully secure IZO Cloud Storage makes it easy to store and access unlimited business data, moving large volumes swiftly – with the predictability of pay-as-you-use pricing.

  • Scalable stack, dependable archiving - Our unified solution delivers high performance file and block capacity plus long-term archival for object storage.
  • Enhanced data storage - Through an integrated o-ering that leverages the advantage of our global Tier-1 network infrastructure and security services.
  • Comprehensive support, maximum availability - A fully managed service from 300+ professionals providing 24/7/365 support to meet enterprise-grade SLAs plus up to 99.99% platform availability.
  • Predictable pricing - Pay only for the data you store, with no additional charges for individual data transactions.

Built around you: Cloud storage to match your priorities

  • Secure cloud backup service - Streamline your traditional backup environments with IZO Cloud Storage’s Secure Cloud Backup Service and attain the predictability around the data availability and scale your storage as your business grows with our powerful backup and restore process
  • Accelerated file transfer for large files - Enable your enterprise with Accelerated storage access for large files with IZO Cloud Storage solution
  • Archival storage - A high scalable archival storage that helps manage risk equipped with security management features, give your enterprise with an integrated storage to meet all your data with IZO Cloud Storage - Archival Storage Solution
  • Media content storage - With IZO Cloud Storage’s Media Content Storage manage large file transfers and control access with a single management console customised to your business requirements. Migrate your data to a cost- effective cloud platform with a secure network options
  • Enterprise file fabric solution - Collaborate & securely access our corporate data with the EFFS solution
  • Data capsule - Effortlessly move your data to cloud. Transfer up to 100tb of data to the cloud in just days with our highly secure Data Capsule device

IZO™ Cloud Storage

Jeena & Company gains scalability and reliability with IZO™ Cloud Storage

Jeena & Company gains scalability and reliability with IZO™ Cloud Storage

Offering a one-stop shop for import and export supply chain and logistics functions, Jeena & Company provides direct EDI access and online tracking including Indian customs. However, its in-house ERP solution was running on end-of-life legacy servers. That was causing frequent outages and could no longer support urgent system updates.

Now a Tata Communications IZO™ Private Cloud for applications compute and storage runs in a primary production data centre in Mumbai with a DR data centre in Bangalore. IZO™ Cloud Storage online back-up houses 6TB of data. As a managed solution, Tata Communications takes care of everything up to the OS level. An availability SLA of 99.9% is routinely achieved and exceeded. As well as improved availability and app response, and 10X back-up acceleration, the company is looking forward to a TCO reduction of up to 30 percent.

Superfast app responses delight users

10X accelerated back up

99.9% availability SLA exceeded

30% drop in TCO anticipated

IZO™ Cloud Storage

Tata Consultancy Services saves time and improves security of stored data

Tata Consultancy Services saves time and improves security of stored data

A global leader in IT services, Tata Consultancy Services (TCS) has put physical and cybersecurity at the top of its agenda. TCS has about 6,000 cameras installed at its more than 150 sites and offices in India. Output from these cameras used to be stored in two locations for six months. The IT team was spending valuable time handling and storing those tapes. Not only was this unsustainable business practice, but it also slowed down access and retrieval processes.

Tata Communications and TCS collaborated to design and implement an end-to-end digital solution architecture using IZO™ Cloud Storage, NDE links, firewalling, and innovative data routing and transmission technology. Now, video tapes are a thing of the past. The content from cameras is sent to and retrieved from operational and DR storage at three Tata Communications data centres in India. Access takes minutes rather than days and there are huge environmental benefits too.

Nearly 6,000 CCTV cameras data managed

Over 760 tonnes of CO2 eliminated every year

Saved 4,000 man hours per annum

Days to minutes time taken for retrieval

Solution: SAP HANA

Seamless SAP HANA deployment for your business

Get fast, scalable, secure roll-out on any cloud

Setting the stage for modern business intelligence

SAP HANA allows enterprises across industries to process all their transactions, make the data instantly available, and run analytic processing in real-time through a single in-memory system — helping them to improve business performance, expedite service delivery, and operate effciently.

Migration to SAP HANA comes with challenges too: expensive infrastructure requirements, specialist deployment and management skills, ensuring 24*7 availability of hosting infrastructure, and the need for an integrated IT environment i.e. network, security etc.

What’s more, SAP has set a 2025 deadline for all its ERP customers to migrate to SAP HANA. The clock is ticking.

While business of all sizes are embracing SAP HANA, infrastructure requirements for mid-size enterprise varied from large one. To harness process and cost effciencies, and improving time to market — mid-size business prefer easy to deploy standard SAP HANA solutions while large business need custom SAP HANA solution with large vCPU and vRAM configuration.

IZO Cloud features optimised for SAP HANA GRID

Tata Communications IZO™ Cloud platform provides scalable, cost effective and high-performance infrastructure for business of all sizes to run SAP HANA at its best. While SAP application can be hosted on IZO™ Private Cloud (IPC), to host the HANA DB there is option to choose from variety of hosting configurations such as flexible and quickly deployable SAP HANA Grid.

  • Go-Live instantly - with HANA Grid model, available in range of pre-defined configurations along with Intel latest generation Cascade lake processor, SUSE/RHEL OS, SSD storage, and standard deployment process.
  • Choice of hosting model - host SAP application on IPC and SAP DB on — HANA Grid or TDI boxes or HANA appliance as per business needs.
  • Quick provisioning - orchestrated through IZO™ Cloud Command for real-time usage metrics and self-service options.
  • One-click connectivity - between SAP application and database.
  • Disaster recovery (DR) compatible - for HANA Grid - primary Data Centre (DC) and a DR site available between Delhi and Mumbai DC. TDI model can be deployed from global DC locations with DR provision as per business needs.
  • Enterprise-grade SLAs - uptime guaranteed up-to 99.99% with HANA Configration and skilled SAP support.
  • Best practices - for SAP and SAP HANA infrastructure incorporated.
  • Flexible licencing - support HANA application on BYOL basis.
  • 24*7 IT security - to mitigate threats and vulnerabilities.

SAP HANA

Tata Q gains on-demand scalability with our SAP HANA solution

Tata Q gains on-demand scalability with our SAP HANA solution

A wholly owned subsidiary of Tata Industries Limited, ready-meals manufacturer and distributor, Tata SmartFoodz offers multiple recipes including pasta, noodles, and rice dishes. The IT environment had to be built from a greenfield base and a SAP S4/HANA ERP platform was chosen.

A managed Tata Communications IZO™ Private Cloud solution was selected. Among the reasons were inbuilt security, CapEx savings, and no need for onsite maintenance staff. In just six weeks the platform was ready for the SAP partner to load the software to serve 85 office-based and 250 mobile staff using a Salesforce app across India. A hybrid platform sees physical servers running the core SAP S4/HANA database with virtual machines for SAP application software. Among the benefits are escaping CapEx, avoiding additional IT staff, and achieving a 99.9 percent end-to-end availability SLA. The six-week deployment was engineered by a Tata Communications professional services team. During the first year of operation there have been no service-affecting outages

US$130,000 CapEx cost avoided

99.9% availability SLA achieved

On-demand scalability for business growth

6-week deployment project manager

SAP HANA

Leading consumer products company places SAP HANA in the safest hosting hands

Leading consumer products company places SAP HANA in the safest hosting hands

In bygone days, the Marico computing estate was outsourced to a third-party. Agility was lacking and resilience needed improving. Applications, including SAP and Active Directory Domain Controller experienced extended local backup times with flat data files transmitted over a slow local area network.

Tata Communications designed an architecture with virtual and physical servers and 55TB of storage. The SAP HANA physical servers are hosted in the Mumbai IDC (international data centre) while over 120 applications run on the IZOTM Private Cloud platform. Also hosted in the IDC are high-availability firewalls and switches. From the Mumbai IDC, dual cross-connects run to an IZOTM Cloud Object Storage platform in the Delhi IDC, where 20TB of back-up with 30-day retention is provided.

$1 billion transactions routinely handled

75 TB database and back-up available

25% increase in compute speed

DRaaS provided but never needed

Solution: IZO Cloud Containers

Revolutionise software delivery and DevOps adoption

Accelerate digital transformation and maintain complete control with an ultra-agile and secure IZO Cloud Containers service

Ultra-agile infrastructure perfect for devops and microservices

Next-generation application development and DevOps demand a high performance infrastructure that traditional IT or cloud environments may not offer.

Operating over multiple OS, languages, databases and tools can pose challenges in deploying, configuring, and managing IT complexities - becoming a burden on in-house expertise and systems, as well as on infrastructure and architecture. A new technology simplifies this process. Containers are an ultra-agile emerging infrastructure perfectly suited for quick application development. But in order to fully benefit, businesses need enterprise-level container management controls, compliance, security and support.

Critical questions to ensure enterprise-grade container management

  1. Does security prevent malware in application code?
  2. What if your container infrastructure goes down?
  3. How are container clusters managed and with how many parameters?
  4. Are audit logs of changes maintained?
  5. How are enterprise compliance requirements met?

Fast-Track enterprise digital transformation with containers

IZO Cloud Containers revolutionises software delivery and improves DevOps adoption. Benefit from three levels of security, as well as end-to-end consultation, implementation and management, for more consistency, productivity and agility.

  • Develop - Breakdown barriers between Dev and Ops to improve the app development process
  • Distribute - Fragment applications into single autonomous tasks and unify on a single pane
  • Modernise - Run legacy applications on containers and overcome infra limitations
  • Go cloud-native - Enhance the performance of cloud-ready applications

CaaS : Agility with full enterprise control

  • High-availability container hosting - Design your own container clusters. Deploy Docker containers using Kubernetes Orchestration engine, with automatic recovery, scaling and local balancing.
  • Security embedded in building blocks - Three levels of security - infrastructure, container and access layers. Red Hat certified master registry plus role-based access control, LDAP/AD integration and a dedicated security gateway.
  • Fully managed container cluster - 24/7/365 support with native ticketing plus end-to-end container cluster performance management with ITIL processes for framework and management. Includes auto recovery of containers and up to three years of compliance audit logs.
  • Migrate workloads across geographies - Application of portability between development and production environments, across geographies, from third party service to IZO Private Cloud and network availability zones.

Solution: Cloud Migration

Migrate faster, simpler and smarter - plan for tomorrow today

Tata Communications’ Cloud Migration services help enterprises in their cloud adoption journey, by enabling them to get the migration strategy and execution exactly right

Key considerations in the cloud migration journey

In recent years, the cloud conversations have changed from “Why Cloud?” to “How Cloud?” and “Which Cloud?” In other words, cloud has become integral to organisations’ IT strategy and is now the new normal for a lot of enterprises. However, making the move is daunting for any organisation. Rather than simply shifting workloads and applications, organisations have to reimagine their IT estate, including their IT operating models, in order to drive innovation, create new opportunities and ensure success.

That’s why the need to understand the full picture is so important before you start to migrate. The strategic levers are key, including business agility, the pace of innovation and your digital infrastructure. You need to look at every single aspect, from the target architecture through to any potential risks, as well as the portability of your applications and what workloads to shift and how. Add to that the need to estimate costs and timelines and draw up a cohesive plan, and the complexities can mount up. In a nutshell, effective migration can unleash the benefits of cloud – and with failsafe planning, you can make the journey simpler to align with your business objectives.

Key challenges in cloud migration

Simplify cloud migration complexities

Tata Communications’ cloud migration framework empowers your enterprise to develop a plan tailored to your organisation. No two cloud journeys are alike, which is why our certified cloud professionals assess your current situation before drawing up a plan, looking at your technology landscape, including:

Current application architecture and its dependencies

Cloud migration priorities and objectives in detail

The relevant design end-state architecture for your target environment

Once we have all the details, we will develop your tailored migration plan, which will include details of how certain applications will be migrated. We’ll consider aspects like whether they should simply be re-hosted or whether they need to be refactored, repurchased, retired or retained. This depth of analysis will help you in the migration approach and determine the baseline for success. Our cloud migration framework guides your business step by step, enabling you to unlock the full value of cloud today and in the future. With a planned approach to assess, move, operate and innovate on the cloud, your migration will be in safe hands when you choose Tata Communications as your partner.

Solution: Tata Communications Managed Cloud Services for AWS, Azure & GCP

Your one-stop shop for public cloud

Achieve secure, hyper-scalability with Tata Communications Managed Cloud Services for AWS, Azure & GCP

Implementing and managing public cloud infrastructure can be stressful

Today, global enterprise growth and expansion is largely driven by proven technologies such as the cloud. The need for scalability, agility and faster time to market are driving organisations to invest in both private and multiple public cloud platforms to stay ahead in the marketplace.

According to a recent research conducted by 451 Research, 72% of surveyed enterprises using public cloud indicated they are working in a multi cloud environment with more than one public cloud provider. Incorporating Public cloud into your IT strategy is easier said than done. The need of technology factors like application modernisation, re-platforming and others requires extensive knowledge and expertise for a successful public cloud adoption. One migrated, managing multiple cloud platforms can prove to be stressful as it requires extensive knowledge and expertise. The complexities can increase with the lack of proactive measures and end-to-end SLA-based services. Escalating costs and lack of internal expertise for building unified platforms for cloud and non-cloud solutions can also prove to be major roadblocks.

All these factors combined pose daunting challenges for enterprise CIOs looking to build their digital strategy, impacting time to market. However, choosing the right cloud platform for your business is not easy. Moving workloads to external cloud requires deep understanding of the application landscape, behaviour of the target cloud, and how to integrate different environment together.

of the IT leaders expect to partner with cloud service providers and managed hosting providers for their hybrid and multi cloud initiatives.

End to end Managed Cloud Services for AWS, Azure and GCP

Tata Communications Managed Cloud Services for AWS, Azure and GCP is a hybrid-multi cloud solution that offers visibility and control over costs and productivity while improving resource effciency. The holistic, SLA-based service helps redefine your cloud strategy by enabling access to the right expertise, infrastructure, and governance to fuel growth - at a lower total cost of ownership (TCO).

Tata Communications Managed Cloud Services for AWS, Azure & GCP

Cairn moves seamlessly and swiftly to AWS

Cairn moves seamlessly and swiftly to AWS

Cairn India was looking for a partner for file server migration to the cloud for data archival, with no chance of its data escaping outside Indian jurisdiction. With 200+ file shares and over five million files, backup policies and data security had to ensure 100% availability.

An AWS Managed Volume Gateway with 80TB capacity ensured best server, storage and file share performance for end users. Primary data is stored in a customer data centre, while asynchronously backed up using AWS Elastic Block Store. AWS Glacier, a low-cost archival service, provides secure and durable storage. Direct and secure connectivity from the customer data centre to AWS uses WAN linkage, while AWS encrypts data during transfer. Successful file share migration, keeping data locally in an on-premise data centre while maintaining backup in AWS ensures low- latency access. The gateway also uploads data to AWS with high security. AWS Volume Gateway offers features that help maintain data security, with significant cost reduction by moving the data to AWS Glacier.

Data security assured during cloud transfer

Low-latency architecture

100% data availability

Cost reduction significant

Tata Communications Managed Cloud Services for AWS, Azure & GCP

DLF chooses a managed Azure service for better security and scalability

DLF chooses a managed Azure service for better security and scalability

With aggressive expansion plans, DLF was looking for a scalable solution to reduce TCO without diluting capital or staff resources. The company also wanted to migrate its IT infrastructure from on-premise to a cloud-based architecture for better security and stability. In addition, DLF needed a disaster recovery solution for high availability and resilience in the event of any business-critical application failure.

A managed Microsoft Azure solution from Tata Communications used 29 virtual machines (VMs) in the main data centre and five VMs in the disaster recovery (DR) data centre, along with network and storage components. Continuous replication between main and DR data centres ensures VMs are always up and running. An IZO™ Private Connect service ensures cloud traffic is carried at high-speed over the Global VPN and full unified threat management protects the infrastructure from cyberattack.

35% TCO reduction

Minimal latency

Dedicated onsite support

Cybersecurity for cloud traffic

Tata Communications Managed Cloud Services for AWS, Azure & GCP

Tata Housing becomes future-ready with a fully managed, agile, flexible cloud platform

Tata Housing becomes future-ready with a fully managed, agile, flexible cloud platform

To make its business future ready, Tata Housing needed a fully managed, agile and flexible platform to run its SAP HANA applications with maximum performance, scalability and cost efficiency. Also needed was seamless connectivity to corporate applications in the cloud and on-demand disaster recovery, so that applications would be resilient to failures.

Microsoft Azure was chosen to host SAP S/4HANA with infrastructure managed by Tata Communications. Windows Virtual Desktop (WVD) enables business continuity with secure access for employees - anytime, anywhere, on any device. Microsoft Express Route with IZO™ Private Connect and a VPN Gateway enable connectivity from outside the network. Other elements include Azure Backup and Azure Site Recovery. The company is building its digital DNA through functionalities like WVD for smart virtual users. Also, the data analytics feature in Azure enables faster and informed decision-making.

High apps availability with compliance

Significant improvement in app performance

Auto-scalability

Enhanced productivity

Tata Communications Managed Cloud Services for AWS, Azure & GCP

ABP builds customer loyalty with a great customer experience delivered by AWS

ABP builds customer loyalty with a great customer experience delivered by AWS

ABP wanted to develop a hyperlocal newspaper app (ABP SA) with the objective of empowering and engaging readers through audio-visual content, opinion polls, citizen journalism, contests, and so on. To host this app along with the company's web portal it wanted a secure, scalable and stable platform. That would assure the great customer experience needed to build the loyalty of audiences showing preference for local news.

With outdated hardware, scalability issues surfaced. Application migration to AWS was proposed. Legacy applications as well as the new app would be managed in the AWS public cloud on eight virtual machines. The AWS public cloud platform hosts all ABP SA business applications. AWS services include Amazon Elastic Compute Cloud and Amazon Relational Database Service. Migration to the AWS cloud resulted in minimum latency and 99.9% application availability for an enhanced customer experience. Moreover, scalable infrastructure easily accommodates fluctuating website traffic.

99.9% application availability

Minimal latency

Enhanced customer experience

Scalable infrastructure

Solution: IZO Cloud Command

Optimise spend, eliminate complexity, unify visibility

Take control over your dis-jointed hybrid multi- cloud platforms with IZO Cloud Command from Tata Communications

Multiple clouds demand a unified management platform

The pandemic has only accelerated the shift to remote, digital-first workforces. And as enterprises seek effective ways to stay connected and keep collaborating, the hybrid multi-cloud offers a compelling way forward – bringing greater control and scalability to drive innovation and avoid costly vendor lock-in.

But with every additional cloud environment comes greater complexity and vulnerability, with visibility compromised and management jeopardised. It’s not easy to implement a seamless hybrid multi-cloud – enterprises need a way to manage it. That means putting a unified management platform in place that can balance agility, scalability, management and security – offering a single portal with 360-degree visibility.

Choose a cloud management platform to…

  • Simplify cloud management with extensive APIs to help deploy, optimise, integrate and scale
  • Integrate multiple clouds seamlessly, with a structured approach for governing and securing data
  • Offer developers a frictionless, self-service console
  • Give senior leaders greater visibility and governance over cloud environments

Simplify multi-cloud management at every turn with IZO Cloud Command

Manage, govern and optimise

IZO Cloud Command is a single-pane-of-glassorchestration tool to help you manage every aspect of your private and public cloud environments. Integrating everything into a single dashboard, with a unified view for all the underlying resources, you can embrace seamless visibility, standardisation and automation. And deploy applications across multiple clouds consistently and instantly.

  • Cloud operations - Monitor, get alerts, and act, based on a built-in recommendation engine that’s supported by predictive analysis
  • Compliance - Drive adherence to corporate guidelines and assign relevant guardrails to reduce risk
  • Cost analytics - Continuous cost optimisation by right-sizing and decommissioning unused resources
  • Consumption - Simplify day-to-day IT resource management tasks, for increased operational efficiencies

Solution: Dedicated Managed Hosting

Dedicated Hosting Services

Switch on to 99.9% uptime

Dedicated hosting services

Switch on to 99.9% uptime

From servers, storage and networking fabric to database and middleware management, our fully customisable, end-to-end managed hosting services enable the highest levels of performance and uptime. Co-created and madeto- order infrastructure is backed by industry-leading SLAs, world-class expertise and robust, integrated security to power your hybrid cloud future.

  • Managed hosting services
    Get access to suitable equipment and operating systems along with the value-added services to manage your business globally.
  • Managed storage & backup
    With tailored backup services and a secure storage solution, you can operate your applications on a global level without any interruption.
  • Global colocation
    Benefit from our smooth and efficient global colocation services to leverage a shared facility to rent IT equipment in a hassle-free manner.

Dedicated Managed Hosting

vHealth by Aetna puts cloud infrastructure growth in safe hands, with Managed Hosting & Security Services

vHealth by Aetna puts cloud infrastructure growth in safe hands, with Managed Hosting & Security Services

One of India's leading healthcare benefits companies, vHealth is a subsidiary of Aetna. It offers a telemedicine service covering 38 cities, called vHealth by Aetna, through which members can virtually consult doctors by phone or computer 24/7.

The company needed a technology partner as a one-stop shop. Tata Communications set up the entire infrastructure and has now been running it for five years, providing managed hosting services, managed security services, and dedicated round-the-clock maintenance. The ease and speed with which vHealth by Aetna has grown the infrastructure is phenomenal. Strong support, technically and otherwise, comes via the Spotlight portal, which has significantly reinforced the company's belief and trust in Tata Communications.

Single provider to manage end-to-end infrastructure

3.5 million vHealth from Aetna members

24 to 48 hours quick issue resolution

8 to 50 servers growth in 5 years

Dedicated Managed Hosting

Infor drives global growth with a state-of-the-art cloud platform

Infor drives global growth with a state-of-the-art cloud platform

Tal Apparel, one of the world's largest clothing manufacturers, relies on Infor software to drive mission-critical manufacturing and financial functions, but its in-house IBM AS/400 computers were creating bottlenecks with frequent downtime.

Tata Communications was chosen by Infor because it could offer the latest AS/400 mainframe computers as a cloud- based hosted service. Speed was the ultimate clincher with Tata Communications able to complete in only six weeks. The solution uses a high-performance IZO™ Cloud platform for hybrid cloud with fully managed 24/7/365 service ensuring app availability. Professional services people from Tata Communications restructured and deduped the Tal Apparel data. Supported by a global team of Tata Communications technicians, stringent SLAs are baked-in to the Tata Communications cloud architecture.

8TB of data uploaded

2 data centres for production and DR

50% faster time-to-implement than nearest competitor

Pervasive platform for driving global growth

Solution: Disaster Recovery

Seamless Disaster Recovery For The Most Complex Infrastructures!

Business continuity assured with our Disaster Recovery services.

Disaster Recovery is no more a choice

A devastating earthquake. A catastrophic cyber attack. Or simply an employee error. When disaster strikes your systems, it’s your ability to recover that counts. Tata Communications’ Disaster Services offer a fast, reliable solution that covers the entire disaster recovery lifecycle. Implemented across the hybrid cloud environment of your choice, from cloud to colocation, it’s as comprehensive as it is reliable.

  • Laying the essential groundwork - Our fully-managed service takes complete control over your infrastructure replication, from determining the order your applications are migrated to running regular pre-disaster drills.
  • Delivering complete continuity - If disaster does strike, we’ll ensure an immediate and seamless transition to your secondary site. Enterprise-grade SLA’s, with RTO/RPO guarantees, ensure near-zero business disruption and 99.9% uptime of your DR infrastructure.
  • Moving your enterprise forward - We keep a constant eye on your recovery site to make sure everything is running as it should. We’ll send you the reports to meet your compliance needs. And when the dust settles, we’ll direct thecomplex transition back to your primary site.

Protect your enterprise with Managed Disaster Recovery

With Tata Communications, you’ll benefit from:

  • A fully-managed service delivered by DR experts that monitor your infrastructure 24/7/365, as well as a dedicated SPOC for your DR
  • Near-zero business disruption with enterprise-grade SLAs guaranteeing swift recovery and continual uptime.
  • Meet your compliance regulations with regular and comprehensive reports from your dedicated DR team

Why choose our disaster recovery solutions?

  • Bespoke - your detailed DR strategy is prepared by a team of experts that will cater for your specific business needs
  • Proactive - pre-DR drills and tests ensure your IT infrastructure is well protected in case actual disaster strikes
  • Flexible - with various deployment options, you can choose your source site, with in-house data centre, colocation, managed hosting and cloud all easily replicated to physical or cloud DR infrastructure
  • Fully managed - our team of data centre and cloud experts ensure SLAs are met 24/7/365, with a dedicated DR SPOC always by your side

Solution: Cloud Security

Cloud Security

Secure, robust, borderless

Our approch to secure Multi-Cloud Management

Delivered through three critical stages, we build best practice into every step of your cloud journey.

  • IT infrastructure and security posture assessment, plus design and security consultation - Drawing on best practice,we will assess your existing IT infrastructure and conduct athorough cloud and security gap analysis to devisecomprehensive roadmaps for hybrid multi-cloud and security control deployment.
  • Migration and security control deployment and configuration - Alongside managing your workload migration, public cloud deployment and multi-cloud integration, we will design and implement a security solution that covers your entire cloud architecture.
  • Monitoring, management and controls - 300+ cloud experts will conduct 24/7/365 proactive monitoring, providing security incident management, system maintenance and business-as-usual support. Our global cyber security response centres (CSRC) cover the full stack of platforms including security analytics, cyber threat intelligence and network attack prediction.

Our Cloud and Security capabilities at a glance

  • 213 GBPS

    Size of largest attack mitigated
  • 2,000,000+

    Security events handled per second
  • 5-10 years

    Average experience of our security experts
  • 31000+

    Managed VM instances
  • 19+

    PB of storage managed
  • 300+

    Industry certified experts CISSP | CISM | SANS | CISA | CCNA | CCNP | MCSE | SNIA | CEH | PMP | ITIL | AWS/AZURE/GCP Certified

2022: Where should you focus next?

Cloud innovations taking us forward into 2022 and beyond

Cloud innovations taking us forward into 2022 and beyond

Cloud innovations taking us forward into 2022 and beyond

Cloud innovations taking us forward into 2022 and beyond

View Success Stories

Getting hybrid multi-cloud working for you

In the spirit of true partnership, cloud specialists from Tata Communications will act as a seamless extension of your internal IT team, boosting its resources and expertise. In sharing best practice, they’ll leverage knowledge gained in innumerable digital transformation initiatives right around the world. That means you can take your own digital transformation projects forward faster, at scale and with better outcomes; enjoying the certainty that comes with our comprehensive hybrid multi-cloud portfolio. Finally, our support services are designed to de-risk all stages of the cloud journey. Running from design and deployment to platform optimisation and proactive monitoring they ensure confidence and peace of mind.