Main Slide Associates
in Office Associates
at Home Conversational AI/ML Sentiment Analyser NLP RPA Contextual Conversation Chatbot Voice Assistant Intelligent Routing Unified View Automation
Bots Advice Bots Visual IVR Automated Response

Digitally Empowered Contact Centre

Intelligent Automation Desktop and Service on Cloud Biometric Authentication Pattern Recognition
and Personalisation Customer Experience
Advisory Services Omnichannel Engagement Survey Platform Virtual Bots answer immediately while routing complex emails to associate Sometimes a Voice Bot can answer simple queries, or direct you to the right associate Asynchronous messaging allows customers to pick up a conversation whenever it suits them. 24/7 Virtual Bots always available for simple queries while associates handle the more complex ones Responding to negative feedback for millions to see needs to be managed quickly. Fast, repeatable experience, even for white mail. Select any channel for more details Voice Associates
in Office Associates
at Home Conversational AI/ML Sentiment Analyser NLP RPA Contextual Conversation Chatbot Voice Assistant Intelligent Routing Unified View Automation
Bots Advice Bots Visual IVR Automated Response

Digitally Empowered Contact Centre

Biometric Authentication Pattern Recognition
and Personalisation Customer Experience
Advisory Services Survey Platform Single pane to see all channels and history of customer interaction for a 360 degree view. 21,000 associates in four countries available to manage ‘Moments that Matter’
 Repetitive task automated using attended or unattended bots to drive efficiency and accuracy. The virtual SME that is always there for the associate guiding next best actions. Secure, global availability of associates that Work from Home for business continuity Real-time reporting, and dashboards give complete visibility and detailed drill-downs.
 Measure how your customers are feeling at every moment of interaction with your product or service.
 Virtual Bots answer immediately while routing complex emails to associate Sometimes a Voice Bot can answer simple queries, or direct you to the right associate Asynchronous messaging allows customers to pick up a conversation whenever it suits them. 24/7 Virtual Bots always available for simple queries while associates handle the more complex ones Responding to negative feedback for millions to see needs to be managed quickly. Fast, repeatable experience, even for white mail. Customer insights to make informed decisions.
 Vision, strategy, execution.
 Voice
Automation Your face, fingerprint, and your voice can add an additional layer of safety and security. Let your customers get quick answers through voice assistants like Alexa, Siri & Google why press 1,2 ,3 when you can talk and interact in natural language Let our interactive Bots take over simple queries for 24/7 customer engagement Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Voice
Sometimes a Voice Bot can answer simple queries, or direct you to the right associate

Inbound
Outbound
 The best privacy and security protocol Select any channel for more details Omnichannel Engagement Email new Associates
in Office Associates
at Home Conversational AI/ML Sentiment Analyser NLP RPA Contextual Conversation Chatbot Voice Assistant Intelligent Routing Unified View Automation
Bots Advice Bots Visual IVR Automated Response

Digitally Empowered Contact Centre

Biometric Authentication Pattern Recognition
and Personalisation Customer Experience
Advisory Services Survey Platform Single pane to see all channels and history of customer interaction for a 360 degree view. 21,000 associates in four countries available to manage ‘Moments that Matter’
 Repetitive task automated using attended or unattended bots to drive efficiency and accuracy. The virtual SME that is always there for the associate guiding next best actions. Secure, global availability of associates that Work from Home for business continuity Real-time reporting, and dashboards give complete visibility and detailed drill-downs.
 Measure how your customers are feeling at every moment of interaction with your product or service.
 Virtual Bots answer immediately while routing complex emails to associate Sometimes a Voice Bot can answer simple queries, or direct you to the right associate Asynchronous messaging allows customers to pick up a conversation whenever it suits them. 24/7 Virtual Bots always available for simple queries while associates handle the more complex ones Responding to negative feedback for millions to see needs to be managed quickly. Fast, repeatable experience, even for white mail. Customer insights to make informed decisions.
 Vision, strategy, execution.
 Email
Automation Your face, fingerprint, and your voice can add an additional layer of safety and security. Let your customers get quick answers through voice assistants like Alexa, Siri & Google
Email
Virtual Bots answer immediately while routing complex emails to associate Why press 1,2,3 when you can talk and interact in natural language Let our interactive Bots take over simple queries for 24/7 customer engagement Lorem ipsum dolor sit amet, consectetur adipiscing elit. The best privacy and security protocol Select any channel for more details Omnichannel Engagement Webchat new Associates
in Office Associates
at Home Conversational AI/ML Sentiment Analyser NLP RPA Contextual Conversation Chatbot Voice Assistant Intelligent Routing Unified View Automation
Bots Advice Bots Visual IVR Automated Response

Digitally Empowered Contact Centre

Biometric Authentication Pattern Recognition
and Personalisation Customer Experience
Advisory Services Survey Platform Single pane to see all channels and history of customer interaction for a 360 degree view. 21,000 associates in four countries available to manage ‘Moments that Matter’
 Repetitive task automated using attended or unattended bots to drive efficiency and accuracy. The virtual SME that is always there for the associate guiding next best actions. Secure, global availability of associates that Work from Home for business continuity Real-time reporting, and dashboards give complete visibility and detailed drill-downs.
 Measure how your customers are feeling at every moment of interaction with your product or service.
 Virtual Bots answer immediately while routing complex emails to agent Sometimes a Voice Bot can answer simple queries, or direct you to the right agent Asynchronous messaging allows customers to pick up a conversation whenever it suits them. 24/7 Virtual Bots always available for simple queries while associates handle the more complex ones Responding to negative feedback for millions to see needs to be managed quickly. Fast, repeatable experience, even for white mail. Customer insights to make informed decisions.
 Vision, strategy, execution.
 Webchat
Automation
Webchat
24/7 Virtual Bots always available for simple queries while associates handle the more complex ones Your face, fingerprint, and your voice can add an additional layer of safety and security. Let your customers get quick answers through voice assistants like Alexa, Siri & Google Why press 1,2,3 when you can talk and interact in natural language Let our interactive Bots take over simple queries for 24/7 customer engagement Lorem ipsum dolor sit amet, consectetur adipiscing elit. The best privacy and security protocol Select any channel for more details Omnichannel Engagement messaging Associates
in Office Associates
at Home Conversational AI/ML Sentiment Analyser NLP RPA Contextual Conversation Chatbot Voice Assistant Intelligent Routing Unified View Automation
Bots Advice Bots Visual IVR Automated Response

Digitally Empowered Contact Centre

Biometric Authentication Pattern Recognition
and Personalisation Customer Experience
Advisory Services Survey Platform Single pane to see all channels and history of customer interaction for a 360 degree view. 21,000 associates in four countries available to manage ‘Moments that Matter’
 Repetitive task automated using attended or unattended bots to drive efficiency and accuracy. The virtual SME that is always there for the associate guiding next best actions. Secure, global availability of associates that Work from Home for business continuity Real-time reporting, and dashboards give complete visibility and detailed drill-downs.
 Measure how your customers are feeling at every moment of interaction with your product or service.
 Virtual Bots answer immediately while routing complex emails to agent Sometimes a Voice Bot can answer simple queries, or direct you to the right agent Asynchronous messaging allows customers to pick up a conversation whenever it suits them. 24/7 Virtual Bots always available for simple queries while associates handle the more complex ones Responding to negative feedback for millions to see needs to be managed quickly. Fast, repeatable experience, even for white mail. Customer insights to make informed decisions.
 Vision, strategy, execution.
 Messaging
Automation
Messaging
Asynchronous messaging allows customers to pick up a conversation whenever it suits them Your face, fingerprint, and your voice can add an additional layer of safety and security. Let your customers get quick answers through voice assistants like Alexa, Siri & Google Why press 1,2,3 when you can talk and interact in natural language Let our interactive Bots take over simple queries for 24/7 customer engagement Lorem ipsum dolor sit amet, consectetur adipiscing elit. The best privacy and security protocol Omnichannel Engagement Select any channel for more details Social-media new Associates
in Office Associates
at Home Conversational AI/ML Sentiment Analyser NLP RPA Contextual Conversation Chatbot Voice Assistant Intelligent Routing Unified View Automation
Bots Advice Bots Visual IVR Automated Response

Digitally Empowered Contact Centre

Biometric Authentication Pattern Recognition
and Personalisation Customer Experience
Advisory Services Survey Platform Single pane to see all channels and history of customer interaction for a 360 degree view. 21,000 associates in four countries available to manage ‘Moments that Matter’
 Repetitive task automated using attended or unattended bots to drive efficiency and accuracy. The virtual SME that is always there for the associate guiding next best actions. Secure, global availability of associates that Work from Home for business continuity Real-time reporting, and dashboards give complete visibility and detailed drill-downs.
 Measure how your customers are feeling at every moment of interaction with your product or service.
 Virtual Bots answer immediately while routing complex emails to agent Sometimes a Voice Bot can answer simple queries, or direct you to the right agent Asynchronous messaging allows customers to pick up a conversation whenever it suits them. 24/7 Virtual Bots always available for simple queries while associates handle the more complex ones Responding to negative feedback for millions to see needs to be managed quickly. Fast, repeatable experience, even for white mail. Customer insights to make informed decisions.
 Vision, strategy, execution.
 Social Media
Automation
Social Media
Responding to negative feedback for millions to see needs to be managed quickly Your face, fingerprint, and your voice can add an additional layer of safety and security. Let your customers get quick answers through voice assistants like Alexa, Siri & Google Why press 1,2,3 when you can talk and interact in natural language Let our interactive Bots take over simple queries for 24/7 customer engagement Lorem ipsum dolor sit amet, consectetur adipiscing elit. The best privacy and security protocol Omnichannel Engagement Select any channel for more details white-mail new Associates
in Office Associates
at Home Conversational AI/ML Sentiment Analyser NLP RPA Contextual Conversation Chatbot Voice Assistant Intelligent Routing Unified View Automation
Bots Advice Bots Visual IVR Automated Response

Digitally Empowered Contact Centre

Biometric Authentication Pattern Recognition
and Personalisation Customer Experience
Advisory Services Survey Platform Single pane to see all channels and history of customer interaction for a 360 degree view. 21,000 associates in four countries available to manage ‘Moments that Matter’
 Repetitive task automated using attended or unattended bots to drive efficiency and accuracy. The virtual SME that is always there for the associate guiding next best actions. Secure, global availability of associates that Work from Home for business continuity Real-time reporting, and dashboards give complete visibility and detailed drill-downs.
 Measure how your customers are feeling at every moment of interaction with your product or service.
 Virtual Bots answer immediately while routing complex emails to agent Sometimes a Voice Bot can answer simple queries, or direct you to the right agent Asynchronous messaging allows customers to pick up a conversation whenever it suits them. 24/7 Virtual Bots always available for simple queries while associates handle the more complex ones Responding to negative feedback for millions to see needs to be managed quickly. Fast, repeatable experience, even for white mail. Customer insights to make informed decisions.
 Vision, strategy, execution.
 White Mail
Automation
White Mail
Fast, repeatable experience, even for white mail. Your face, fingerprint, and your voice can add an additional layer of safety and security. Let your customers get quick answers through voice assistants like Alexa, Siri & Google Why press 1,2,3 when you can talk and interact in natural language Let our interactive Bots take over simple queries for 24/7 customer engagement Lorem ipsum dolor sit amet, consectetur adipiscing elit. The best privacy and security protocol Omnichannel Engagement Select any channel for more details